Privacy Policy

At WillDesign Studio, we prioritize your privacy and the security of your personal information. This privacy policy explains how we collect, use, and protect your data when you use our motion design services.

1. Definitions

1.1. Personal Information: This term refers to the information about you, such as your name, address, email address, phone number, and any other personal data we may collect in the course of providing our services.

1.2. Privacy Incident: This refers to any unauthorized access, use, or disclosure of your personal information, as well as the loss or any other form of breach of data protection.

2. Information Collected and Purposes

WillDesign Studio collects various types of information to provide and enhance our services. We gather personal information such as your name, email address, phone number, and postal address when you contact us for inquiries or quotes. We also use cookies and other tracking technologies to analyze your use of our website, including tools like Google Analytics.

The personal information collected is used to:

  • Provide and customize our motion design services.
  • Communicate with you regarding projects and offers.
  • Improve our website and services through data analysis.

We do not sell your personal information to third parties.

3. Use of Cookies

We use cookies to enhance your experience on our website. Cookies help us understand how visitors interact with our site, allowing us to make it more effective. You can manage or disable cookies through your browser settings.

4. Disclosure to Third Parties

We may share your personal information with partners or service providers when necessary to fulfill the projects you entrust to us. These third parties are bound by confidentiality agreements to protect your data in accordance with applicable laws.

5. Data Security

WillDesign Studio takes the security of your data very seriously and employs physical, technical, and administrative measures to protect it. These measures include:

  • Data Encryption: Personal data is encrypted to render it unreadable to unauthorized parties.
  • Firewalls: To protect our IT systems from unauthorized intrusions.
  • Antivirus Software: To detect and prevent potential threats.
  • Access Restrictions: Data access is limited to employees who need it to perform their job functions.

We also have a privacy incident management protocol and maintain a record of incidents in compliance with legal requirements.

6. Limitation of Liability

While we strive to protect your data, absolute security on the Internet cannot be guaranteed. We cannot ensure that your personal information is completely protected from interception, loss, or misuse. WillDesign Studio is not liable for any damages resulting from unauthorized access or use of your data.

7. Data Protection Officer

The Data Protection Officer at WillDesign Studio is responsible for ensuring compliance with this policy and managing data-related requests.

Data Protection Officer: William-Alexandre Hébert
Email: work@willdesign.ca

8. Withdrawal of Consent

You may withdraw your consent to the use of your personal information at any time by sending a written request. Please note that this may affect our ability to provide certain services.

9. Access and Correction Rights

You have the right to access and request correction of your personal information held by us if it is inaccurate. Requests for access or correction must be made in writing to the Data Protection Officer. We will respond to your request within 30 days.

10. Complaint Process

If you believe your data protection rights have been violated, you may file a complaint with the Data Protection Officer. All complaints will be addressed within 30 days.

11. Data Destruction

We are committed to destroying your personal information three (3) years after the conclusion of our services, unless otherwise requested in writing.

12. Policy Changes

WillDesign Studio reserves the right to modify this privacy policy at any time. Significant changes will be communicated via email or posted on our website.

13. Conclusion

This privacy policy reflects our commitment to protecting your data and providing motion design services with transparency. We are committed to complying with applicable data protection laws and ensuring the security of your information.

For any questions or requests regarding this policy, please contact us.